To meet the challenge presented by Covid-19 and the temporary shutdown of physical retail, Retail Profiling continue to look for ways to support our brands through innovative digital e-learning and e-commerce solutions.
With bricks and mortar stores closed due to the crisis, many of our retail teams and HQ support teams are furloughed to protect them, but we have also proactively opened up new channels of engagement with our retail and B2B partners to maintain contact, create insight and momentum in readiness to support their reopening.
We are very excited to announce that Retail Profiling are the new face of De'Longhi Group Concierge service, providing a fully-managed post-purchase experience to John Lewis & Partners customers.
Amazon’s unique Black Friday pop-up experience returned to London last week in celebration of the UK’s biggest annual deals event. The 5-day pop-up was filled with product demos, workshops, sampling and giveaways from the latest and greatest tech brands...
Last week both our UK and Benelux AMD teams were out in force covering main chain Retailer events. Dixons Annual Peak Conference hosted over 2000 store managers, top sales staff and head office teams. Kick starting this year's peak period, this extended 2-day event provided interactive training to store staff from across the country. Meanwhile in Brussels, the WOPSS (World of Products Services & Solutions) 4-day event welcomed thousands of MediaMarkt/ Saturn store staff. Training was provided in both French and Dutch/Flemish and the stand featured an interactive game, increasing stand footfall and engagement.
This week, Vodafone welcomed over 800 store managers to their Annual Peak Conference. Our team represented multiple brands including, Belkin, Urbanista, Otterbox, XQISIT and ZAGG on behalf of Strax Distribution.
The multi-brand Strax stand featured a Scalextric Digital Race Track competition, which alongside our product professionals, drove huge footfall to the stand and created hundreds of training interactions.
Retail Profiling are a very professional & hard working field marketing agency.
I have always been impressed with the technical product knowledge which many of their staff possess, continually ‘topping up’ their knowledge base on the latest technologies. This ensures a very easy/painless ‘transition’ when educating & updating their team on our latest products & innovations.
I cannot fault their dedication to our ever changing requirements and would recommend them very highly, to any Retailer or Vendor who is seeking a ‘Premium Level’ of outsourced Field Merchandising, Promoter and Training services.
Snr Retail Channel Manager, TPLINK.
In my time working with them I have been very impressed by their teams and professionalism. They have excellent relationships with the Store Managers and their teams, building staff and customer awareness around our products, and delivering very successful PLC events on our behalf. We face-to-face trained all of their Ambassadors at their training academy and those sessions are full of questions to help them improve the customer experience for AMD.
UK Country Manager Consumer, AMD.
Retail Profiling have been the epitome of professionalism from the start of our relationship. From the senior management to the sales people at the sharp end dealing with our reseller partners.
They continually mirror the level of professionalism we expect in front of our clients and deliver to both the end customer and ourselves in a comprehensive manner.
We fully expect based on what we have seen to date, to realise a substantial growth in our market off the back of your team’s interaction and execution with our clients.
UK & South Africa Channel Sales Manager, Micron.
Asus have been working with Retail Profiling for over 8 years.
We have always been very happy with their performance and standards and I know they put a lot into ensuring they provide high calibre people to represent us on the shop floor.
All of their team are trained face-to-face and we attend their residential retail academy events twice a year with Microsoft and Intel to ensure the team have the right tools to assist the customers and to train the staff.
UK Marketing Director at ASUS.
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