We are very excited to announce that Retail Profiling are the new face of De'Longhi Group Concierge service, providing a fully-managed post-purchase experience to John Lewis & Partners customers.
This ‘white glove’ home concierge service, maximises the out-of-box experience and set-up, providing a hands-on demonstration to ensure customers get the very best results out of these exceptional, high-end coffee machines.
Our team have spent the last 3 days at De'Longhi Kenwood HQ becoming fully-immersed in the De’Longhi vision and proposition. From taste and aroma testing, to learning the art of coffee making (including a highly competitive best cappuccino challenge!) - this fantastic team are now experts in La Specialista Pump Espresso and Maestosa Bean To Cup machines.
Massive thank you to De'Longhi for the warm-welcome to the family. We can’t wait to get started!