Like many other businesses, throughout the pandemic we have had to adapt and change the way we work and create new ways of delivering services for our Brands. Over the past few months we have successfully created and grown the online virtual solutions that we can offer.
After learning about a great local charity through our IT partners Murtek IT Services, Retail Profiling have donated more than a dozen laptops which Murtek have kindly contributed their time and efforts to refurbish for Harbour Support Services
Our Dutch teams have (safely) led the way back into Retail
Our highly effective Dutch teams are fully active again merchandising, training & supporting our brands within our Retailer partners. Fully equiped for their personal protection and that of our retail store colleagues, we are following strictly Dutch 1.5m social distancing measures laid out by the Government and Retailers.
To meet the challenge presented by Covid-19 and the temporary shutdown of physical retail, Retail Profiling continue to look for ways to support our brands through innovative digital e-learning and e-commerce solutions.
With bricks and mortar stores closed due to the crisis, many of our retail teams and HQ support teams are furloughed to protect them, but we have also proactively opened up new channels of engagement with our retail and B2B partners to maintain contact, create insight and momentum in readiness to support their reopening.
We are very excited to announce that Retail Profiling are the new face of De'Longhi Group Concierge service, providing a fully-managed post-purchase experience to John Lewis & Partners customers.
Retail Profiling are a very professional & hard working field marketing agency.
I have always been impressed with the technical product knowledge which many of their staff possess, continually ‘topping up’ their knowledge base on the latest technologies. This ensures a very easy/painless ‘transition’ when educating & updating their team on our latest products & innovations.
I cannot fault their dedication to our ever changing requirements and would recommend them very highly, to any Retailer or Vendor who is seeking a ‘Premium Level’ of outsourced Field Merchandising, Promoter and Training services.
Snr Retail Channel Manager, TPLINK. Jan 2018
In my time working with them I have been very impressed by their teams and professionalism. They have excellent relationships with the Store Managers and their teams, building staff and customer awareness around our products, and delivering very successful PLC events on our behalf. We face-to-face trained all of their Ambassadors at their training academy and those sessions are full of questions to help them improve the customer experience for AMD.
UK Country Manager Consumer, AMD. Feb 2018
Retail Profiling have been the epitome of professionalism from the start of our relationship. From the senior management to the sales people at the sharp end dealing with our reseller partners.
They continually mirror the level of professionalism we expect in front of our clients and deliver to both the end customer and ourselves in a comprehensive manner.
We fully expect based on what we have seen to date, to realise a substantial growth in our market off the back of your team’s interaction and execution with our clients.
UK & South Africa Channel Sales Manager, Micron. April 2018
Asus have been working with Retail Profiling for over 8 years.
We have always been very happy with their performance and standards and I know they put a lot into ensuring they provide high calibre people to represent us on the shop floor.
All of their team are trained face-to-face and we attend their residential retail academy events twice a year with Microsoft and Intel to ensure the team have the right tools to assist the customers and to train the staff.
UK Marketing Director at ASUS. Feb 2018
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