From planning through to delivery Retail Profiling offered confidence that our brand identity and product portfolio was being communicated to our channel to a level we would expect from our own team. It's refreshing to work with a partner that has a full strategic & tactical understanding of such a diverse and evolving industry.

account management call qualifying and sanity checking designing reseller support programmes field product and sales training inbound sales support new reseller recruitment outbound marketing campaigns telesales

Resellers – Account Management

With a pan-channel offer RPC are uniquely placed to offer vendors additional capability when it comes to Reseller Account Management.

In effect, the RPC team can be an extension of your own in-house team offering a scalable, pro-active and committed resource. Typically, for most vendors we deliver a level of personalised service usually reserved for their top reseller accounts.

Typically Account Management Support can include:

· Pro-active ‘out bound’ telecontacting

· ‘Inbound’ telephone sales support

· Face-to-face, ‘on site’ delivery

All of the above help vendors increase sales from reseller partners and have delivered significant ROI.