The standard of reporting we get from RPC is superb and adds value to our business. Their field team are professional and we have no hesitation in allowing them to represent our brand in the field.

Richard Child, UK Sales Manager

account management call qualifying and sanity checking designing reseller support programmes field product and sales training inbound sales support new reseller recruitment outbound marketing campaigns telesales

Resellers – Account Management

With a pan-channel offer RPC are uniquely placed to offer vendors additional capability when it comes to Reseller Account Management.

In effect, the RPC team can be an extension of your own in-house team offering a scalable, pro-active and committed resource. Typically, for most vendors we deliver a level of personalised service usually reserved for their top reseller accounts.

Typically Account Management Support can include:

· Pro-active ‘out bound’ telecontacting

· ‘Inbound’ telephone sales support

· Face-to-face, ‘on site’ delivery

All of the above help vendors increase sales from reseller partners and have delivered significant ROI.